Adriana's Design-A-Dress in Bristol, RI

Reviews about Adriana's Design-A-Dress

• ★ ☆ ☆ ☆ ☆

  July 22, 2019, by Kelly Sinkiewicz
  WORST customer service I've seen in a long long long time. After taking a pair of woman's dress pants in for a new zipper ($18), the zipper once again broke. I took the pants back in to the shop. She told me I'd have to pay for the zipper AGAIN. Wore the pants ONCE and zipper broke again. Called the shop and woman refused to fix the defect. Can't believe she thinks this kind of business is acceptable. So now I'm out $36 AND still have a pair of dress pants that I can not wear. I will NEVER step foot in this shop again and I suggest you don't either!!!
• ★ ★ ★ ★ ★

  July 06, 2019, by Pat Crawford
  I have been Adriana's customer for 20+ years and can't even imagine going anywhere else. Her work is beyond spectacular, has always met the "will be ready by" promise, has designed and made out of the ordinary requests for me and will be incredibly missed when she retires. Adriana is kind, friendly and always has a smile in her face. I recently read the review here and was SHOCKED to see that Adriana was described as homophobic. Anything but that. As a wife to my wife, my experience has been a non-issue to her; she has ALWAYS been completely accepting of us. In fact, whenever we stop in by ourselves, she always asks how the other one of us is doing; when leaving her shop, she always ends the conversation with "say hello to... for me!" These are not the actions of a homophobe. If I could rate Adriana with more than 5 stars, I would mark each available star.